tag:blogger.com,1999:blog-8454399273754864179.post5620824713111651375..comments2023-05-22T20:14:49.282+12:00Comments on New Zealand Handmade: Customer Service - Are You An Expert?Kyahttp://www.blogger.com/profile/16420103598293182634noreply@blogger.comBlogger6125tag:blogger.com,1999:blog-8454399273754864179.post-85286158765873192942013-07-11T10:39:30.667+12:002013-07-11T10:39:30.667+12:00Wow that is super good customer service Gill. Love...Wow that is super good customer service Gill. Love the flower brooch too.Kazzalbluehttps://www.blogger.com/profile/12930617643203584086noreply@blogger.comtag:blogger.com,1999:blog-8454399273754864179.post-63451645515017317682013-07-11T10:38:16.459+12:002013-07-11T10:38:16.459+12:00I think a wee thank you card is so important to ma...I think a wee thank you card is so important to make your customers feel valued. I must admit that occasionally I forget to pop one in so I send them a nice email instead ;)Kazzalbluehttps://www.blogger.com/profile/12930617643203584086noreply@blogger.comtag:blogger.com,1999:blog-8454399273754864179.post-39048606643790317962013-07-11T10:36:33.161+12:002013-07-11T10:36:33.161+12:00That's a really nice touch Mel - and I agree -...That's a really nice touch Mel - and I agree - I love the packages which show an extra bit of care. For example - I wrap my fabric apples in tissue paper and seal it with a sticker - kind of reminds me how apples use to be wrapped in the wooden boxes years ago.Kazzalbluehttps://www.blogger.com/profile/12930617643203584086noreply@blogger.comtag:blogger.com,1999:blog-8454399273754864179.post-17777446497816286262013-07-05T17:40:17.453+12:002013-07-05T17:40:17.453+12:00Depending on what I have at hand I include a croch...Depending on what I have at hand I include a crocheted flower (which can be used as a brooch) or I have been know to pop in a peg doll fairy (I like to make these sometimes) <br />I've also sold a blanket to a lady for her daughter who caught something on it and tore a wee hole and I've fixed it for free and sent it back at no postage charge. She ordered another one :-) Anonymoushttps://www.blogger.com/profile/16708841891554726845noreply@blogger.comtag:blogger.com,1999:blog-8454399273754864179.post-70348255331003690452013-07-04T09:39:13.931+12:002013-07-04T09:39:13.931+12:00I always send a little thank you card to my custom...I always send a little thank you card to my customers and free gift wrapping if they want it.Anonymoushttps://www.blogger.com/profile/13750875571408092027noreply@blogger.comtag:blogger.com,1999:blog-8454399273754864179.post-50707866321473965642013-07-04T07:41:02.525+12:002013-07-04T07:41:02.525+12:00I like to included an individually wrapped chocola...I like to included an individually wrapped chocolate or treat with my orders and always gift wrap free of charge. I love receiving items from makers who have applied little touches like this or who have gone to extra effort to make my purchase a joy to open!Mel @ Wildflowerhttps://www.blogger.com/profile/03470126942351062595noreply@blogger.com